Tuesday, September 30, 2014

Service Businesses are Under-invoicing

Under-invoicing is a bigger issue than service companies realize. In an effort to provide the best customer service and keep employees happy, service companies often end up getting the short end of the stick.

If you own a fleet of vehicles for your business, then you know how difficult it can be keeping track of all your drivers and vehicles. You want to ensure they’re being productive and maximizing profitability. Fleet tracking is an invaluable tool in managing your field staff.

Service businesses, such as plumbing, heating, cooling, HVAC, landscaping, electric, and mechanical contractors are continuously trying to create efficiencies. Unfortunately, they are using the paper-based and phone-based systems,which leads to more work for the staff and creates frustration for the customers and field employees.

IndusTrack’s One Source platform can allow you to increase your revenue. You’ll be able to bill more accurately for your employees’ time on-site. Often times field employees gets wrapped up in the work and forget to write down their time on job-Companies are under-invoicing and losing money on a daily basis because of this reason alone.
There are times when customers will dispute the invoice for the time spent on a job, and this can be easily cleared up with proof from digital records. The software in combination with the AVL module in the truck automatically detects how much time is spent on customer location.

IndusTrack has created a unique algorithm which auto-creates geofences. Now companies don’t have to create thousands of geofences by hand. Using auto-geofences and sophisticated methods, IndusTrack generates a report that shows by customer name the time spent on a job, when the field employees were there and when they leftdigital proof for you to invoice accurately and not leave any money on the table.